We understand that unplanned issues can come up and you may need to cancel an appointment. If that happens, we respectfully ask for scheduled appointments to be cancelled at least 24 hours in advance.
Our providers and staff want to be available for your needs and for the needs of all our patients. When a patient does not show up for a scheduled appointment, another patient loses an opportunity to be seen.
Circumstances have caused us to enforce our 2019 policy. The policy is as follows:
- A fee of $60.00 assessed if we do not receive a call to cancel an appointment within 24 hours of your appointment.
- You will be given one (1) warning before fees are assessed.
- If you are more than 15 minutes late to an appointment, it will need to be rescheduled to a different date/time.
- After a warning and four (4) missed visits, you will be discharged from this clinic.
Thank you for being a valued patient and for your understanding and cooperation as we institute this policy. This policy will enable us to open otherwise unused appointments to better serve the needs of all patients.